Terms of Service

Effective Date: [Insert Date]

Welcome to Khurja Studio. These Terms of Service (“Terms”) govern your access to and use of our website, www.khurjastudio.in, including all purchases, services, features, and content available through the website.

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any provision of these Terms, you should discontinue use of the website immediately.

1. Website Usage Agreement

Your access to and use of this website constitutes your acceptance of these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, all of which form an integral part of this agreement.

2. User Eligibility

By using this website, you represent and warrant that:
  • You are at least 18 years old and legally capable of entering into binding agreements; or
  • You are accessing the website under the supervision and consent of a parent or lawful guardian.
Khurja Studio reserves the right to restrict or terminate access if these eligibility requirements are not met.

3. Product Information and Availability

We strive to ensure that all product descriptions, images, specifications, and pricing details displayed on our website are accurate. However:

  • Product availability is subject to stock levels.
  • We reserve the right to limit quantities, withdraw products, or discontinue any item without prior notice.
  • Prices are subject to revision at any time without obligation or liability.
  • Due to the handcrafted nature of our products, minor variations in color, texture, glaze, finish, dimensions, and appearance may occur. Such variations are inherent characteristics of handmade products and shall not be treated as defects.

4. Order Acceptance and Processing

Submission of an order does not guarantee acceptance.
Khurja Studio reserves the right to:
  • Verify order information before processing.
  • Refuse, cancel, or limit orders at its sole discretion.
  • Cancel orders suspected of fraudulent, unauthorized, or unlawful activity.

Customers are responsible for ensuring that all billing, shipping, and contact information provided is complete and accurate.

Orders will generally be processed only after successful payment authorization, except where Cash on Delivery (COD) is offered.

5. Pricing and Payment

All prices displayed on the website are quoted in Indian Rupees (INR) unless otherwise specified.

Accepted payment methods may include:
  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (where applicable)
Payments are securely processed through authorized third-party payment gateways. Khurja Studio does not store sensitive payment credentials.

6. Shipping and Delivery

Estimated shipping and delivery timelines provided on the website are indicative only and should not be interpreted as guaranteed delivery commitments.

Delivery schedules may be affected by circumstances beyond our control, including but not limited to:
  • Courier partner delays
  • Weather disruptions
  • Public holidays
  • Natural disasters
  • Operational interruptions
For additional information, customers should review our Shipping Policy.

7. Returns, Replacements, and Refunds

All requests relating to returns, replacements, cancellations, and refunds shall be governed exclusively by our Return & Refund Policy.

Customers are advised to carefully review the policy before making a purchase.

8. Intellectual Property Rights

All materials available on this website, including but not limited to:
  • Text
  • Product images
  • Graphics
  • Logos
  • Product designs
  • Visual content
  • Website layout and branding elements
are the exclusive property of Khurja Studio and are protected under applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, modified, published, distributed, transmitted, or commercially exploited without prior written authorization from Khurja Studio.

9. Acceptable Use

You agree not to engage in any activity that may:
  • Violate applicable laws or regulations.
  • Disrupt, damage, or impair website functionality.
  • Introduce viruses, malware, or harmful software.
  • Attempt unauthorized access to website systems or data.
  • Provide inaccurate, misleading, or fraudulent information.
  • Use the website for unlawful or prohibited purposes.
Any misuse may result in immediate suspension or termination of access.

10. Third-Party Platforms and Links

Our website may include links to external websites, applications, or services operated by third parties for customer convenience.

Khurja Studio neither controls nor endorses such third-party platforms and shall not be responsible for their content, availability, security practices, or privacy policies. Users access such third-party services at their own risk.

11. Disclaimer of Warranties

The website and all products and services offered through it are provided on an “as is” and “as available” basis.

Khurja Studio makes no express or implied warranties regarding:
  • Continuous or uninterrupted website availability.
  • Accuracy or completeness of website content.
  • Error-free operation of the website.
  • Suitability of products for specific purposes.
To the fullest extent permitted by law, all implied warranties are expressly disclaimed.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Khurja Studio shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
  • Use or inability to use the website.
  • Order cancellations or delays.
  • Delivery disruptions.
  • Product misuse, negligence, or improper care after delivery.
  • Technical failures or service interruptions.
In all circumstances, Khurja Studio’s aggregate liability shall not exceed the total amount paid by the customer for the relevant order.

13. Privacy and Data Protection

Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, processed, stored, and protected.

14. Amendments to Terms

Khurja Studio reserves the right to revise, update, or modify these Terms at any time without prior notice.

Revised Terms shall become effective immediately upon publication on this page. Continued use of the website following any modifications constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of this website shall be subject exclusively to the jurisdiction of the competent courts located in Uttar Pradesh, India.

16. Contact Us

For any questions, concerns, or clarifications regarding these Terms of Service, please contact:

Khurja Studio
Website: www.khurjastudio.in
Email: support@khurjastudio.in
Phone: +91 [Your Contact Number]

Thank you for choosing and shopping with Khurja Studio.